Tribal Knowledge, No Blame and Honest Data

Tribal Knowledge, No Blame and Honest Data

A number of years ago, I wrote a column for the Oakland Chamber of Commerce on the Tribal Knowledge Paradigm and one of the issues that came up was a particular company’s inability to get orders on time to the customer.  I wrote a few of these...
Tribal Knowledge Paradigm: Background

Tribal Knowledge Paradigm: Background

This is the first part of the first chapter of our next book, “The Tribal Knowledge Paradigm.”  We aren’t going to put the whole book here, just enough. We believe that the ever-increasing speed of change and complexity are driving...
Tribal Knowledge Paradigm: Basics

Tribal Knowledge Paradigm: Basics

What is Tribal Knowledge? (This is the first part of the 3rd Chapter of the new book: The Tribal Knowledge Paradigm to be published October, 2012.)  We struggled with a definition, as there was no usable one available anywhere.  So we made up our own...
Tribal Knowledge Paradigm – Discovery

Tribal Knowledge Paradigm – Discovery

Discovery is the process in the Tribal Knowledge Paradigm that a War on Waste project team will go through as it tries to understand why a particular problem exists.  It involves trying to reach the root cause of the problem.  It is a search to discover...
Tribal Knowledge Paradigm – The Key

Tribal Knowledge Paradigm – The Key

An observation was made in an earlier book by one of the authors (The Tribal Knowledge Paradox)[1] that challenges executives to ask themselves: Why is it that employees are at one moment touted as a most prized asset and in the next breath, they are victims of...