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I love to write about the work that I have done over the last 35 years. Because I have interfaced with the value-added players in my client companies, I have an unusual perspective on business change and how processes work. For that reason, I have been studying the details of how companies fail to meet their profit goals by not aligning Strategy with Process (just maybe, it’s the other way around). And I am going to talk about that with this blog. I have had other issues over the years that have captured my interest and they are included in the blog: 5/67 Problem Solving, Tribal Knowledge Paradigm, Culture of Innovation, and many other issues. Whatever, enjoy the material.
Chalking the Field
The term “chalk the field” means exactly what it implies. Remember the games growing up. I grew up in the country and had a field that the neighboring farm kids and he would use to play baseball. We didn’t have chalked lines to mark the field but we had things just as...
Tribal Knowledge, No Blame and Honest Data
A number of years ago, I wrote a column for the Oakland Chamber of Commerce on the Tribal Knowledge Paradigm and one of the issues that came up was a particular company's inability to get orders on time to the customer. I wrote a few of these thoughts...
Tribal Knowledge Paradigm: Background
This is the first part of the first chapter of our next book, "The Tribal Knowledge Paradigm." We aren't going to put the whole book here, just enough. We believe that the ever-increasing speed of change and complexity are driving beyond effective...
Tribal Knowledge Paradigm: Basics
What is Tribal Knowledge? (This is the first part of the 3rd Chapter of the new book: The Tribal Knowledge Paradigm to be published October, 2012.) We struggled with a definition, as there was no usable one available anywhere. So we made up our own...
Tribal Knowledge Paradigm – Discovery
Discovery is the process in the Tribal Knowledge Paradigm that a War on Waste project team will go through as it tries to understand why a particular problem exists. It involves trying to reach the root cause of the problem. It is a search to discover...
Tribal Knowledge Paradigm – The Key
An observation was made in an earlier book by one of the authors (The Tribal Knowledge Paradox)[1] that challenges executives to ask themselves: Why is it that employees are at one moment touted as a most prized asset and in the next breath, they are victims of...
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