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I love to write about the work that I have done over the last 35 years. Because I have interfaced with the value-added players in my client companies, I have an unusual perspective on business change and how processes work. For that reason, I have been studying the details of how companies fail to meet their profit goals by not aligning Strategy with Process (just maybe, it’s the other way around). And I am going to talk about that with this blog. I have had other issues over the years that have captured my interest and they are included in the blog: 5/67 Problem Solving, Tribal Knowledge Paradigm, Culture of Innovation, and many other issues. Whatever, enjoy the material.
Tribal Knowledge Paradigm – Beginning
The Tribal Knowledge Paradigm started with Mabel and so she is an important person in the evolution of the War on Waste. This story began twenty-five years ago, as I stood in front of a group of employees who had been forced to attend a class I had been...
Tribal Knowledge and Yes/No Charts
Perhaps one of the most powerful tools of the Tribal Knowledge Paradigm is the “Yes/No Chart.” I say that it is powerful because I am ecstatic by the results of this very simple tool. What is a “Yes/No” chart? Very simply, it is a chart that is set up to...
Tribal Knowledge and the 5/67 Rule
The 5/67 Rule is a subset of the 20/80 Rule or 80/20 Rule. We discovered it during our War on Waste. We were always in a hurry to get projects completed and we didn’t have time to look at 20% of the problem. But we did have time to look at 5% of the...
Tribal Knowledge Paradox – Example
I am a management consultant and I have been working with over 150 companies for over 25 years helping to improve their Tribal Knowledge. In that time, I have seen over 10,000 ideas implemented and each one has been a fun experience. We get employees to put...
Tribal Knowledge Paradox
I wrote a book two years ago entitled "The Tribal Knowledge Paradox." It had a sub-title: Using the War on Waste to Align Strategy with Process. It is carried by Amazon.com (http://www.amazon.com/Knowledge-Paradox-Strategy-Process-ebook/dp). Why did I call it “The...
Tribal Knowledge and The 2nd Law of Thermodynamics
As an appropriate analogy, the Second Law of Thermodynamics provides us powerful management guidance. The Second Law teaches that there is a mysterious balance between the energy and chaos in the universe and that when it is applied to business, it provides a...
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