Tribal Knowledge and the 5/67 Rule

Tribal Knowledge and the 5/67 Rule

The 5/67 Rule is a subset of the 20/80 Rule or 80/20 Rule.  We discovered it during our War on Waste.  We were always in a hurry to get projects completed and we didn’t have time to look at 20% of the problem.  But we did have time to look at 5% of the...
Tribal Knowledge Paradox – Example

Tribal Knowledge Paradox – Example

I am a management consultant and I have been working with over 150 companies for over 25 years helping to improve their Tribal Knowledge.  In that time, I have seen over 10,000 ideas implemented and each one has been a fun experience. We get employees to put...

Tribal Knowledge Paradox

I wrote a book two years ago entitled “The Tribal Knowledge Paradox.” It had a sub-title: Using the War on Waste to Align Strategy with Process.  It is carried by Amazon.com (http://www.amazon.com/Knowledge-Paradox-Strategy-Process-ebook/dp).  Why did I...

Let’s get clear about Tribal Knowledge

In a corporation, Tribal Knowledge is the collective wisdom of the organization.  It is the sum of all the knowledge.  It is the knowledge used to deliver, to support, or to develop value for customers.  But it is also all the knowledge that is wrong, imprecise, and...